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Farmers Market Vendor Regulations

Table of Contents

Market Operations

Market Dates

The Downtown Mesquite Farmers Market is open every Saturday from April 6 to Nov. 30, 2024.

An additional date may be added in December for a holiday gift market.

Market Hours

The Market is open from 9 a.m.-1 p.m.

Schedule

6:30 a.m. Vendor Setup Begins
8 a.m. Front Street area barricaded; all vehicles removed from closure area and adjacent streets
8:45 a.m. Vendor Setup Ends - Vendors Ready to Sell
9 a.m. Market is Open
1 p.m. Market is Closed
1 –2 p.m. Vendor Breakdown (NO early breakdown allowed)

Services

  • Electricity (limited)
  • Drinking Water available (via cooler)
  • Restrooms

Fees

space Fees:

All vendor fees are $30 and will be set on a tiered system determined by the payment date.

  • Vendors who pay by the Wednesday before their scheduled Market date pay a flat rate of $30.
  • Vendors who pay on Thursday will incur an additional fee of $20 making the total $50. Payment must be received by 5 p.m. on Thursday or placement is forfeited.

All Food Vendors will require a health Permit from the Health Department.


Health Permit Requirements and Fees:

Vendors at the Market selling any food for human consumption require a separate temporary health permit from the City of Mesquite's Health Department. This includes produce farms, cottage food operations, and eateries/food service/food trucks. You can email the Health Official Barry Jenkins at bjenkins@cityofmesquite.com or Mary Alva at malva@cityofmesquite.com or call 972-216-8138 for more information. Cottage food vendors must abide by the Cottage Food Law - please review this guide.

For any food sellers or pop-up eatery/food service vendors: $10 per day or $100 annually (calendar year). (This permit is specific to the Farmers Market and only applies to Farmers Market events).


Food Trucks and Trailers (on wheels) are required to obtain a Dallas County Health Permit to participate in the farmers market or any other events in the City of Mesquite check with the Health division. In addition, vendors must pass an inspection by the Health Department and Fire Department. The City of Mesquite has contracted with Dallas Co. and can issue the Dallas county permit here and there will be no additional cost for the Fire permit (This permit is city-wide, and allows you to serve food anywhere allowed by law at a MFU permitted site only, within the City of Mesquite during the calendar year). We recommend contacting the City of Mesquite Health Department division for more information regarding requirements. You can email the Health Official Barry Jenkins at bjenkins@cityofmesquite.com or Mary Alva at malva@cityofmesquite.com or call 972-216-8138.

Application and Participation Process

Step One: Orientation

  • Read through our Vendor Guidelines
  • Optionally, attend a Vendor Information Session, held both in-person and virtually throughout the year

Step Two: Submit Your Application

Step Three: Application Review and Decision

The Market team will review your application and send you an acceptance decision within 72 hours.

We may follow up by asking for more information:

  • Farms, agricultural, and animal products may require an in-person or virtual farm visit and product inspection.
  • All other food and artisan vendors may require an in-person or virtual interview and product inspection.
  • Eatery/Food Truck/Food service vendors will require a menu with pricing and product photos to be submitted as well as a possible interview and product tasting.

Step Four: Market Contract, Documents and Permits

  • Once approved:
    • You will be required to sign a contract agreeing to abide by our Market Rules and Guidelines
    • You must submit supporting documents including:
      • Sales Tax Certificate (if required)

Step Five: Payment and Confirmation

Payment is required 72 hours prior to each market date to reserve your space.

Date Confirmation:

  • Vendor spaces in our most popular categories may be limited in order to ensure a balanced mix of vendors - this means you may not be accepted for every date you submit. If not accepted for a date, you will be refunded.
    • Tumblers
    • Baked Goods, Canned Goods, Sauces and Salsas
    • Jewelry, Candles, Soaps
    • Eateries (Food Trucks and Foodservice)
  • If you are not in a category listed above, proceed with the assumption that your date is confirmed unless notified otherwise.

Step Six: Health Permits

  • You will fill out our easy online form to apply and pay for your Temporary Health Permit (annual or weekly) prior to your market date.
    • The permit form must be submitted by the Wednesday prior to any market date.
      • Annual permits only need to be submitted once and are valid for the calendar year.
      • Daily permits must be submitted once for each market date.

Step Seven: Attend The Market

Market Vendor and Participant Categories

Participants who may occupy space at the Downtown Mesquite Farmers Market include vendors/sellers, city departments, community organizations, providers of activities or demonstrations, sponsors, and performers.

Vendors

A Vendor is defined as any Market participant that submits a vendor application, pays an application fee, is approved as a vendor by the Market team, and pays the required weekly booth fees to attend the Market and sell their product.

This does not include city departments, community organizations, providers of activities or demonstrations, sponsors, or performers.

Vendor Categories

There are four distinct vendor categories at the Market:


1. Eateries

Sellers of prepared food and/or drink for consumption at the Market. This includes food trucks, food carts, and food service pop-ups under tents.

Health permits are required for all vendors in this category.


2. Food Items

All items intended for human consumption outside of the Market. This includes vegetables, fruits, produce, meat, cheese, eggs, baked goods, canned goods, spices, sauces, salsas, all cottage foods, candy, and more.

Health permits are required for all vendors in this category.


3. Plant Growers

Producers of plants grown on your property from seed or starter.

Health permits are usually not required.

Sellers of plants that are purchased, potted, and grown for less than four weeks must apply in the Artisan Goods category.


4. Artisan Goods

Makers of handmade art or gifts. You must make the products you sell, or have a hand in the design of your products. Resellers, boutiques, and MLMs are not allowed. (See next section for more information).

City Departments

City, county, or state departments may be allowed space at the market at no cost, subject to approval from the Mesquite Downtown Development Manager and the Farmers Market Manager.

Please email James Johnson (Downtown Development Coordinator - jbjohnson@cityofmesquite.com) at least 3 weeks prior to your desired market date.


Providers of Activities or Demonstrations

As part of our mission to provide a vibrant market, we welcome any individuals, groups, or companies who wish to provide activities or demonstrations at the market, provided they are a good fit with the market ethic. These are subject to approval from the Mesquite Downtown Development Manager and the Farmers Market Manager.

Activities could include cooking demonstrations, make-and-take crafts, yoga, karaoke, face painting, pet portraits, professional headshots, etc.

Certain activities may be ticketed or charged for (e.g. succulent planting, watercolor painting).

The Market or The City may be interested in covering the cost of certain activities if it aligns with our programming goals and the budget can be allocated.

Please pitch your ideas via email to James Johnson (Downtown Development Coordinator - jbjohnson@cityofmesquite.com) at least 4 weeks prior to your desired market date.

Sponsors

Sponsors of a certain tier may be allowed onsite activations.

Click the link here for sponsorship information

Performers

Performers at the market including musicians, buskers, and characters are typically allowed space at the market to sell merchandise at no charge. Merchandise is subject to review and generally must meet our Selection Criteria, Guidelines, and Rules.

To perform at the market, please submit our Performer Interest Form. We do have a budget for performances, as well as our own PA system and equipment. We will reach out to you if we are interested in booking you.

Vendor Selection Criteria and Guidelines

What we look for:

  1. Sellers who are friendly, positive, outgoing, enthusiastic, knowledgeable, and passionate
  2. High-quality products and packaging
  3. Attractive booth setup
  4. Well-designed branding
  5. Active social media and online presence
  6. Sustainable and ethical business practices
  7. Unique items that stand on their own in a crowded market
  8. Accessible price points

Non-Allowed Products

Products Never Allowed

Certain products are never allowed, as they are not allowed by Health Department or our contract with the City.

  • Seafood or Unpasteurized Milk (not allowed by City Health Department)
  • Multi-level Marketing (MLM) or direct marketing products (Scentsy, Herbalife, Young Living, Mary Kay, doTerra, Pampered Chef, etc)
  • Resellers and Boutiques (products not created or designed by the seller)
  • CBD products or oils (unless integrated into a food product)
  • Essential Oils
  • Loose crystals and gemstones
  • Vendors advertising or performing services such as holistic health coaches or tarot reading
    • Service providers may be able to participate in the market as a sponsor.

Products Typically Not Allowed

Certain categories of products will typically not be allowed, as they are not allowed by the City, or State, or we already have reached capacity for the category.

  • Fresh cut flowers (succulents are allowed) - please email us (see below)
If you are a vendor in these categories and wish to participate in the Market, please email the Market Manager at DowntownMesquiteFarmersMarket@gmail.com

All Vendors

  1. All products sold at the Downtown Mesquite Farmers Market must be grown, raised, produced, or created by the vendor. Very few exceptions are considered for agricultural producers (see below section).
  2. All production must take place within 150 miles of the market and must be performed using land and facilities that the Vendor controls through ownership, lease, rental, or other legal agreement.
  3. Products must be produced and sold in compliance with all applicable federal, state, and local laws and regulations.
  4. Vendors are responsible for maintaining required permits, licenses, and certifications for all products they produce.
  5. Vendors must follow product sampling guidelines as specified by the City of Mesquite Health Department.
  6. Vendors are permitted to sell only items that were approved upon application. New products intended for sale by current vendors but not included on the most recently approved application must be approved prior to their sale at the Market. Vendors may email the Market Manager to submit changes.
    • Vendors who have already sold at the Market and wish to change their company/brand name must email the Market Manager, and may be required to apply again.
  7. All vendors are subject to review for quality and compliance, including but not limited to interviews, product reviews, tastings, and/or site visit(s). Additional rules are specified for each vendor type.
  8. All vendors must abide by the Space Rules (section further below).

Agricultural Products / Farmers

This section includes farmers, growers, and producers of fruits, vegetables, nuts, meats, eggs, dairy, cheeses, herbs, plants, and bone broths.

  1. We are a producer-only market. You may only sell products that you grow or produce yourself. Reselling products purchased wholesale is not permitted, except for co-ops (see below).
  2. All production must take place in Texas and must be performed using land and facilities that the Vendor controls through ownership, lease, rental, or other legal agreements.
  3. Farms and production facilities are subject to inspection either in-person or virtually.
  4. All products sold at the Market are subject to review for compliance. If the Market Manager or Health Department has questions about the origins of a product, you must be prepared to show proof that you have grown or produced the product. Any products in question may be asked to be removed from sale until resolved to the satisfaction of the Market Manager or Health Department.
  5. Vendors caught selling items that do not abide by these rules will be subject to disciplinary action, including being barred from selling at the Market.

Booth Signage

  • Signage of the business/farm name, business address, farm location, and contact information (website) must be displayed at all times.
    • This signage will be provided at no cost to vendors who commit to a majority of the season

Product Display

  1. The Market Team will work with you to create a beautiful and aesthetically pleasing display of products and overall booth presentation. Please be open-minded and receptive to ideas as we want to maintain a high-quality image within the market and help maximize your sales.
  2. All items intended for human consumption must be kept off the ground at all times, free from insects and pests, and be in a safe and sound condition. The producer/seller will be solely responsible for damages resulting from the sale of unsound goods.
  3. Please remove all empty boxes and crates from sight, where possible, to maintain a clean booth appearance. If not possible to remove or hide them, please stack them in the neatest way possible.
    • Often farmers will use boxes that they have picked that are labeled with branding from wholesalers or distributors. Where possible, we want to discourage their use as they may give the appearance of you selling wholesale produce. We can work with you to source unlabeled crates and boxes if needed.

Product Labeling

  1. For each product, you are required to display a label with the name of the product and its price.
  2. The label must be placed next to each item. Menus of prices are generally not allowed.
  3. Any products for sale that are not on direct display (in coolers, etc) must have a sign advertising the product and pricing within the main display area.

Co-op Rules

  1. Limited co-ops are permitted with permission from the market manager.
  2. Co-ops can only be done for products that are not already sold at the market by a producer/grower.
  3. Co-op products must be clearly labeled with the originating farm and its location.
    • We can create and print this signage for you if needed
  4. The originating farm must be in Texas.
  5. You must provide the market manager with a document from the co-op farm stating that you have permission to sell their items at the market. We will also need to confirm that the farm is a producer and not a distributor.
  6. Co-op products are not exclusive
    • Example: If no farms at the market currently grow peaches, you are allowed to co-op peaches, but other farms at the market can too

Animal Producers

  1. Production facilities are subject to inspection either in-person or virtually.
  2. Animals used in the production of products for sale at the Market must be raised and managed using humane husbandry practices and environmentally sound methods.
  3. Live animals are not allowed to be sold on-site but can be advertised for purchase off-site.

Food Items

This section applies to all other items for human consumption off-site except for those listed above. Products include baked goods, all cottage foods, canned goods, pasta, dried spices, candies, etc.

Vendor Selection

  1. In reviewing new vendor applications, special consideration will be given to those producers who can verify the use of local ingredients. Those using ingredients sourced from sellers at the Market will be the highest priority. (Please make sure to include this in your application)
  2. Vendors applying in our most popular categories will be subject to more stringent selection criteria to ensure the highest standard of vendor at the market:
    1. Baked Goods and Sweets including cookies, cakes, breads, etc
    2. Canned Goods, Jams, Preserves, Salsas, and Sauces

Vendor Rules

  1. Value-added products must be processed and packaged by the vendor in their own facility or created and developed by the vendor and produced in a processing facility under the direction of the vendor.
  2. The use of recyclable/compostable food containers is preferred and encouraged.
  3. Vendors must, when required, obtain, maintain, and display necessary permits or licenses.
    • All vendors in this category will be required to obtain a Temporary Health Permit from the City of Mesquite.

Product Display

  1. The Market Team will work with you to create a beautiful and aesthetically pleasing display of products and overall booth presentation. Please be open-minded and receptive to ideas as we want to maintain a high-quality image within the market and help maximize your sales.
  2. All items intended for human consumption must be kept off the ground at all times, free from insects and pests, and be in a safe and sound condition. The producer/seller will be solely responsible for damages resulting from the sale of unsound goods.
  3. Please remove all empty boxes and crates from sight, where possible, to maintain a clean booth appearance. If not possible to remove or hide them, please stack them in the neatest way possible.

Product Labeling

  • For each product, you are required to display a label with the name of the product and its price.
  • We prefer labels to be placed next to each item. Menus of prices are allowed instead where it makes more sense.
  • Any products for sale that are not on direct display (in coolers, etc) must have a sign advertising the product and pricing within the main display area.

Eateries, Food Trucks, and Foodservice Vendors

This section applies to all items for human consumption on-site, including Food Trucks, Food Carts, Foodservice under Tents, and Beverage Service.

Vendor Selection

  • This is one of our most popular categories, but also our most limited. We are only able to have between two and five vendors from this category per market day.
  • Because of this, we will be very strict with our curation, seeking the best operators.
  • The Ability to sell every weekend is likely, but not possible, as we want to have a variety of options that differ each week.

What we are looking for

  1. Operators who are interested in using the Market as a stepping stone toward opening up a bricks-and-mortar location in Mesquite
  2. Operators who can commit to multiple dates in the season in advance
  3. Operators with excellent customer service and efficient operations, who can handle surges of traffic and ensure fast ticket times (under 20 minutes)
  4. High-quality food and well-thought-out menu (quality photos and videos of your items are essential)
    • Ingredients sourced locally wherever possible, especially from sellers at the Market
  5. Variety of cuisines
  6. History vending at other events previously, with photos and/or videos of your setup
    • You don’t need to have a ton of experience, but we don’t want to be your first market
  7. Active social media presence
  8. Great branding, signage, and overall appearance (although we can help with this)
  9. Sustainable/eco-friendly practices

Booth/Truck Display and Appearance

  1. The Market Team will work with you to create a beautiful and aesthetically pleasing display of products and overall booth presentation. Please be open-minded and receptive to ideas as we want to maintain a high-quality image within the market and help maximize your sales.
  2. All items intended for human consumption must be kept off the ground at all times, free from insects and pests, and be in a safe and sound condition. The producer/seller will be solely responsible for damages resulting from the sale of unsound goods.
  3. Please remove all empty boxes and crates from sight, where possible, to maintain a clean booth appearance. If not possible to remove or hide them, please stack them in the neatest way possible.

Menu

  1. You must have your menu with prices displayed prominently in a large format. This is ideally printed, but can be hand-written in a legible way.
    • Please contact us if you need assistance with printing this or any signage, as we have access to the lowest-price printing providers.

Trash and Waste

  1. All trash must be hauled off and disposed of using the dumpsters at Front Street Station on the West Side
  2. All trash must be bagged and boxes are broken down prior to disposal
  3. Cooking oil must be collected and disposed of off-site

Artisan Vendors

This section applies to sellers of non-food items, including artisan and handmade goods.

Vendor Selection Criteria

  1. Locally based creatives, makers, and brands (within 150 miles of the Market Location).
  2. You must make the products you sell, or have a hand in the design of your products.
    • Exceptions will be made only for sellers of vintage clothing or vinyl records
  3. Vendors applying in our most popular categories will be subject to more stringent selection criteria to ensure the highest standard of vendor at the market:
    • Tumblers - Only one tumbler vendor will be allowed per market
    • Jewelry
    • Candles
    • Soaps
  4. We will generally not accept any of the following:
    • Products not made or designed by the seller
    • Products made from kits
    • Crafts that are made using popular tutorials on TikTok, YouTube, websites, or social media (often not unique enough)
    • Products displaying drugs, guns, nudity, illicit or illegal items
    • Drug paraphernalia, including pipes and rolling papers
    • Vaping or smoking products, including tobacco
    • Products with vulgar language or imagery
    • Products featuring logos, characters, designs, or images that are copyrighted or that you do not have express permission to use commercially (unless you can prove fair use or you can show that you have the proper commercial licensing)
      • Imagery from the Walt Disney Company (Disney Consumer Products, Inc.), Sesame Workshop, Hello Kitty (Sanrio, Inc.), Warner Bros. (DC Comics, c/o Warner Bros. Consumer Products, Inc.), Martha Stewart, Kirstie Allsopp (BBC Worldwide Limited), Entertainment One UK Limited, Nickelodeon (Viacom International, Inc.), Boys Scouts of America, NFL, NBA, MLB, NHL, NCAA, MLS, and any sports leagues characters and images MAY NOT be reproduced and sold without the express permission and a commercial license.
    • Products priced over $500.00 US

Space Rules

  1. Vendors must provide their entire setup, including tents, tables, and displays
  2. Each booth space is 10 ft x 10 ft.
  3. All items must be contained within your space
    • Exception: A sandwich board is allowed but may not impede traffic flow. The market manager may request that you move or remove it at any time.
  4. Tents are required for all spaces.
    • We prefer White colored canopies, and tents with straight legs
    • Tents must be 10 ft x 10 ft. Any tents larger than this will not be allowed
  5. Weights are not required if you are in the main event area (spaces 1-34). Each space in the main event area has tie-downs for the corners of your tent. We will provide zip-ties to secure your tent to them.
  6. If you are located outside of spaces 1-34, you must supply 80 lbs of weights for your tent (20 lbs on each leg).

Booth Display and Appearance

  1. The Market Team will work with you to create a beautiful and aesthetically pleasing display of products and overall booth presentation. Please be open-minded and receptive to ideas as we want to maintain a high-quality image within the market and help maximize your sales.
  2. All tables must be covered.
  3. All items intended for human consumption must be kept off the ground at all times, free from insects and pests, and be in a safe and sound condition. The producer/seller will be solely responsible for damages resulting from the sale of unsound goods.
  4. Please remove all empty boxes and crates from sight, where possible, to maintain a clean booth appearance. If not possible to remove or hide them, please stack them in the neatest way possible.

Trash and Waste

  1. All trash must be hauled off and disposed of using the dumpsters at Front Street Station on the West Side
  2. All trash must be bagged and boxes are broken down prior to disposal
  3. Cooking oil must be collected and disposed of off-site

Preparing for Wind

  • The event area may be windy.
  • Please prepare for the wind by doing the following:
    • Secure your tent to the ground using provided zip ties and/or weights
    • Ensure items that may be affected by wind are secured
    • Use baskets and containers for lighter items
    • Use clips, vice grips, weights, or tape to hold down displays/items on tables
    • Use weights to secure free-standing displays
    • Ensure that any fragile items which could tip over (ceramics and glassware, especially) are extremely secure.
    • Use fitted tablecloths or tape tablecloths where they are safe and don't move.
    • Ensure tent side walls are taut, otherwise, they can become sails. You may need to add or remove side walls depending on your best judgment.

WiFi, Power, Restrooms, and Hospitality

Power

  • Power is limited, and prioritized for our food trucks and food service vendors.
  • Power may be used for the following:
    • Operating foodservice equipment
      • All food service power use must be approved by the Market Manager - please email them at least 3 days prior to your market date with a detailed power needs/usage plan
    • Fans
    • Phone charging
    • POS Systems
  • Power may not be used for the following:
    • Heaters
  • Bring 100 feet of extension cord to reach power outlets
    • All cords must be kept neat and safely out of the way of other vendors and attendees.

Wi-Fi

Wi-fi is not available onsite

Restrooms

You may use the restroom facilities at Heritage Plaza. Please ask us and we can direct you.

Booth Sitting — Market staff will not be able to booth sit at this time, but Downtown Mesquite Advisory Board members/volunteers may be able to for you.

Vendor Hospitality

Bottled water is provided in a cooler in the Market Manager's tent.

Load-In, Load-Out, and Parking

Times

  • Load-in is from 6:30 am to 8:30 a.m.
  • All vendors must be set up and ready at 8:45 a.m.; those not prepared to sell at that time will not be allowed to participate.
  • Set up is 100% the responsibility of the vendor.

Where can I load in?

There are two parking lots on either side of Front Street Station. You will load in from one of these lots, ideally on the side where your space is located (see more info below).

Vendors will not have access to the blocked-off street directly in front of the venue (it will be closed with barricades) - this is for Food Trucks only.

Make sure there is room to pass by you if you are idling in the parking lot lane.

Bring a cart or dolly to make it easier for you.


Load-In and Parking Map

Cant see the image? Click on the image or copy the link: https://drive.google.com/file/d/1yPn9Faa4iMSobdqcU01QHczF95aCYAqO/view?usp=sharing

East Side (Spaces 1-18)

Navigate to 261 W Front St, Mesquite, TX 75149 (map)

West Side (Spaces 19-34)

Navigate to 161 W Front St, Mesquite, TX 75149 (map)

Vehicles Inside of Front Street Station Site

  • We will only allow vendor vehicles inside of Front Street Station during load in and load out for the following reasons, and you must ask for approval before the market day from the Market Manager:
    • To unload unusually heavy or bulky items that cannot be loaded in from the Parking Lot, such as freezers.
    • To unload large amounts of produce, plants, or agricultural products
    RULES
    • You MUST arrive prior to 8 a.m. as the street is closed off by permanent bollards after that.
    • Please call the Vendor Coordinator when you arrive so they can move the barricades.
  • Food Trucks and Trailers are allowed to enter inside of the barricades — You MUST arrive prior to 8 a.m. as the street is closed off by permanent bollards after that.
    • Please call the Vendor Coordinator when you arrive so they can move the barricades and show you to your space.
Parking

Parking is free throughout Downtown Mesquite. Visitors to the market can park in any of the surface parking lots (including at churches) or street parking spaces. Vendors may only park in the designated lot (see below).


Where To Park — Vendors

  • Vendors are required to park at Mesquite Church Of Christ (2 blocks away) — 400 W Davis St, Mesquite, TX 75149 (map link)
  • Move your car to this spot after you have unloaded your items but before you begin setting up.
Loading Out

During load-out, we will open up the main street in front of the venue for you to load out closer to your space. You may also load out from the Parking Lot.

Space Assignments

  • Spaces will be assigned in a follow-up email, sent the day before the event.
  • Please note your space number, and take a look at the map to orient yourself.
  • When you arrive, the event manager will ask you for your space number and/or company name.
  • Space assignments are subject to change.

Site Plan

Can't see the image? Click it or copy the link: https://drive.google.com/file/d/1chJEIl1wg1xgbnbMNTRDgueDILRKtm8U/view?usp=sharing

Vendor and Participant Behavior

General Behavior

  • Please keep in mind that your behavior reflects on the market as a whole, and the City of Mesquite.
  • Your attitude should be enthusiastic and upbeat.
  • We strive to keep a positive environment. We will not tolerate any talking negatively about the Market, the City, or fellow vendors.
    • If you have an issue or believe another vendor to be in violation of our Rules, please speak to the Market Manager and follow the Disputes and Grievances process (section below).
  • Smoking and vaping are not allowed at the Market, within the Front Street Station event area, or near surrounding businesses
    • You may smoke or vape, but you must go to the far ends of the parking lot along the fence by the railroad.
    • Please be discreet and keep away from market patrons as much as possible.
    • Ensure that your cigarette butts are fully extinguished, and dispose of them in your space. Do not leave them on the ground under any circumstances.

Invoices, Payments, and Date confirmations

As vendors have the ability to choose their own market dates, upon acceptance to the market vendors will be responsible for keeping track of their dates. Invoices for the market will go out every Monday with the payments being due the following Wednesday. The invoice will also act as the confirmation for the assigned market date. If Market or City staff is not notified and have not received payment by that date it will be considered a no-call, no-show, and subject to a possible violation.

Violations and No-call, no-shows

Vendors will be notified of violations of the rules and regulations by one of two methods:
  1. A verbal notification on a market day from the Market Manager, followed by email verification, or
  2. By written notice from the Market Manager or Mesquite Downtown Development Manager.
Vendors that fail to notify the Market Manager or City staff that they will not attend the Market by the payment deadline (see invoices, payments, and confirmations) will be subject to a no-call, no-show. Upon receiving this, vendors will be subject to the following based on the number of violations as follows:
  1. The vendor will still be charged for their missed Market date and will be expected to pay the full balance before being able to attend another Market.
  2. Suspension from the Market
If a vendor fails to cease or remedy a violation within the time specified, the vendor may, at the Market Manager's and/or City’s discretion, be subject to any of the following:
  1. Relocation of booth space
  2. Suspension from the Market
The Market Manager and/or City may, at its discretion, terminate a vendor’s participation in the Market for repeated violations of which the vendor has been notified.

Disputes and Grievances

The following procedures are in place to provide any vendor with a clear process for settling a dispute or addressing a complaint or grievance.

On-site Resolution

The Market Manager is the first step in addressing any matter. The manager will make every effort to resolve an issue. Vendors are asked to provide the manager with a clear explanation of an issue and to work with staff to reach a resolution. After gathering all available information, the Market manager and staff will make a determination regarding the issue based on their interpretation of the best interest of the Market as a whole and the specific circumstances. Vendors must abide by the determination on that Market day so as to maintain order in the Market.

If a vendor disagrees with the determination, the formal Grievance Process is in place.

Grievance Process

A vendor should send a written statement of the grievance via email to the Market Manager within thirty (30) days of the incident. The Market Manager and the Mesquite Downtown Development Manager shall use their best efforts to resolve the grievance within fourteen (14) working days of receiving the written statement. At the end of this time period, the Market Manager shall issue a written response to the grievant with either the resolution or next steps if additional time is needed to address the issue. The Market Manager shall issue a final written response to the grievant within thirty (30) days of the initial complaint.

Cancellations

Event Cancellation

This is a rain-or-shine event. Please monitor the weather and prepare for rain or winds.

Cancellation due to inclement weather:
If it looks like there will be severe weather such as rain, lightning, tornadoes, or hazardous wind gusts throughout the entire event, we may make the decision to adjust the hours of the event or cancel the event altogether.

Cancellation for any other reason:
The City of Mesquite may make the call to adjust the hours of the event or cancel the event altogether at any time, for any reason.

What happens if the event is cancelled?
We will give you a credit for the amount paid that you can use toward a future event.

In certain cases, we may issue refunds.
If you apply for and/or are offered acceptance to an event within the 1-15 days prior period, you do have the right to decline your participation. In that case, we will issue you a credit for a future event.
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